Experience end-to-end customer success solutions with Regalix
Reduce churn rates, improve CSAT and boost revenue - here's how
Unlock your customer success journey
Onboarding
Implementation support
Reactivation & renewals
Platform Adoption
Customer lifecycle management
Onboarding
With modern and engaging content formats, customized content discovery paths, and persona-based onboarding, ensure that every customer is fully equipped and eager to utilize your offerings as you intended. Make a lasting first impression on your customers with:
- Customer content discovery paths
- Self-paced learning
- Interactive walkthroughs, 360° visualizations
Implementation support
Help customers enhance existing functionalities through technological support resources. Increase successful outcomes across people, and modernize your operations with next-gen technologies and processes. Get an expert team to deploy the right infrastructure that enables superlative service delivery.
- Contact centers & SRM setup
- Knowledge management
- Smart apps & automation
Reactivation & renewals
Customers are the lifeblood of any business, so engage your customers in an open and honest conversation about their product/service usage trends and licensing options for maximizing the value you offer. Keep them coming back for reactivation and renewals with:
- Churn/risk assessment
- Stakeholder management
- Contract negotiation
Platform Adoption
Made a great first impression? Now educate and handhold your customers to use your products and services prudently to accelerate value realization. A satisfied customer is a loyal customer, so we can help you with:
- Product awareness
- Role-based training
- User adoption tracking
Customer lifecycle management
Consistently deliver customer delight, at every touchpoint, through timely, proactive, and empathetic support that effectively addresses customer queries and issues. Create enduring relationships that increase sales and profitability with:
- Customer care & technical support
- Social media support
- Omnichannel support/Service desk
Don't just take our word for it. Explore our case studies.
Regalix helps Reddit solve their customer churn problem with superior customer service & support solutions.
91%
Average Customer Satisfaction
95%
SMB Advertisers Supported
250K+
CSAT in Outbound Calls
Slaying customer churn with enhanced customer success programs for Reddit
Enhancing Adwords Adoption amongst the English speaking SMB markets
2M+
SMB Advertisers supported
95%
Improved product adoption
8
Supported markets
Account management at global scale increases ad revenue for Google
Regalix helps Dell convert raw unstructured data into meaningful digital content focusing on future-readiness
50+
Creative assets generated
Dell ‘Future-Ready’ campaign: Re-positioning the Dell brand with engaging content
Regalix helps Oracle Marketing Cloud create a strong brand presence that improved their web KPIs and increased their traffic
25%
Jump in traffic
40%
Increase in content downloads
25%
Higher “Contact Us” form fill-ups
Improved web KPIs and healthy leads pipeline for Oracle Marketing Cloud
Regalix helps SSENSE scale their ecommerce business while being able to provide superior support to their native customers
95%
Average Customer Satisfaction (CSAT%)
50%
Reduction in operating costs
Customer support across 4 International languages and 130+ countries
Optimizing customer success solutions to scale Ssense’s e-commerce business
Revitalizing growth with a robust acquisition strategy & improved CX.
80%
Increase in supplier acquisition rate
70%
Increase in subscription rates
3X
Growth in monthly revenue
Boosting subscription by 70% with robust acquisition strategy and improved CX
Regalix helps Pure Storage create a unified platform that helped scale sales and drive product adoption
Enabling Pure Storage to supercharge rep performance
Adoption
- Onboarding
- Training
- Implementation
- Account Management
Retention
- Account Health Checks
- Churn Management
- NOS checks
- Performance Reviews
- Platform Usage
- Workflow automation
Expansion
- Account mining
- Research
- Upsell & Cross Sell
Profile Content