State of Contact Centers 2018
The role of AI in transforming CSAT and the workplace
DRIVING CONTACT CENTER EFFICIENCY
Give customers what they want before they ask for it. How better to make impressions and boost NPS?
Know what’s coming - make the right offers at the right time. Customer delight has never been easier!
Keep molehills from becoming mountains. Address issues like shrinkage in a timely manner.
What We Do
We are a Customer Acquisition and Customer Success company that re-imagines digital experiences across hi-tech, ad-tech, and retail domains. We work with businesses, supporting their customers through the entire journey, to deliver reliable products and services in today's subscription-based economy.
We help you get customers and grow customers.
WHAT WE ARE DOING
CXO Guide launch: Digital Transformation in Contact Centers
March 16, 2019 | Palo Alto, CA: Regalix Inc. has released the latest edition of CXO Guide titled “Digital Transformation in Contact Centers”.
Regalix releases State of Partner Relationship Management 2019
February 25, 2019 | Palo Alto, CA: Regalix’s latest research explains the need for better partner management for a company to achieve higher growth.
10th issue of Digital CMO Digest launched by Regalix
February 12, 2019 | Palo Alto, CA: The latest issue of Digital CMO Digest focuses on digital transformation in the fields of marketing, sales and customer success.
WHAT DIFFERENTIATES US
Thinking 'data', 'connected' and 'transformation' - our secret to coming up with innovative solutions.
Power of Communities
We tap into networks and virtual communities to create impactful wins for businesses.
We leverage our deep understanding of business domains to offer the right solution.
New Age Contact Centers
Striking the right balance between AI and human intelligence is our key to bringing efficiency at scale.
Focus on boosting revenue & improving CSAT – our mantra for increasing profitability.
Ability to make quick, impactful decisions – our strategy to fuel business growth.
We Design Omni-Channel Customer Journeys
Engage with your audience one-on-one, with targeted messages matched to their need. Reduce marketing waste. Fill up the funnel fast.SEE SOLUTIONS +
Win customers through a consultative, value-based approach, supported by efficient sales enablement content. Reduce the sales cycle. Improve conversion rates.SEE SOLUTIONS +
Begin your relationship with your customers on the right note, with an empathetic onboarding process. Reduce the possibility of churn. Increase product usage and revenue.SEE SOLUTIONS +
Keep your customers happy by helping them renew on time, upselling the appropriate product, based on their usage pattern. Reduce revenue leakage. Increase ARPU.SEE SOLUTIONS +