About the webinar
IBM’s Lou Gerstner claimed that elephants can dance, but Dell’s Conor Duffy has proven that while old habits die hard, it’s never too late to change.
Duffy, the Director of Technical Marketing at Dell Technologies, was in search of a modern and innovative technical documentation approach. One that was simple to use and could offer customers a rich and beautiful experience backed by dynamic analytics.
Join Conor Duffy, Dell’s Director of Technical Marketing, and Brendan Farnell, Regalix’s Vice President of Services, as they discuss how Dell transformed their approach to technical documentation.
In this webinar, they will cover:
- Platforms and Processes: Why your corporate CMS isn’t right for publishing docs
- Content Assets: Why one type of content format is not enough
- Customer Success: Why making existing customers happy should be your priority
- Team Efficiency: How the right technology can exponentially improve team performance
