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We help customer success teams onboard, train and communicate with new clients throughout the entire customer journey, resulting in increased revenue growth, expansion and reduced churn.
Make a lasting first impression with well-crafted content and discovery paths.
Address customer issues proactively, before they become business-threatening issues.
Deliver satisfaction with 24/7, global, multilingual, omnichannel support.
With multilingual teams positioned across continents, we offer global, scalable delivery to boost process efficiency and customer experience.
Our well-segmented, predictive dashboards help you focus on the right account at the right time.
We analyze numerous parameters in real time, so you get up-to-the-minute information about account health, churn rates and engagement scores.
Leverage the arsenal of tools at our disposal. AI-powered next-best-action recommendations, signal monitoring.
Reddit’s relatively new self-serve ad platform was experiencing high churn in its customer base. Advertisers did not know how to leverage the new ad formats native to the platform.