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We help customer success teams onboard, train and communicate with new clients throughout the entire customer journey, resulting in increased revenue growth, expansion and reduced churn.
Make a lasting first impression with well-crafted content and discovery paths.
Address customer issues proactively, before they become business-threatening issues.
Conduct churn and risk assessment, stakeholder management and contract negotiations.
With multilingual teams positioned across continents, we offer global, scalable delivery to boost process efficiency and customer experience.
Our well-segmented, predictive dashboards help you focus on the right account at the right time.
We analyze numerous parameters in real time, so you get up-to-the-minute information about account health, churn rates and engagement scores.
Leverage the arsenal of tools at our disposal. AI-powered next-best-action recommendations, signal monitoring.
Reddit’s relatively new self-serve ad platform was experiencing high churn in its customer base. Advertisers did not know how to leverage the new ad formats native to the platform.