Your effectiveness at onboarding determines how much customer churn your company has. Regalix helps you map their onboarding journey and design solutions that encourage deeper & broader use, as well as introduce new innovations on both online and offline channels to increase stickiness & retention down the road.
Regalix customers see an average Customer Satisfaction Score (CSAT) of over 95%
Regalix enables you to deploy global teams at scale to handle higher volumes of support requests at lower costs. By continuously tracking customer behavior, we can help you deploy solutions such as NLP-enabled bots over both voice & text and self-serve support sites for common requests so that your team can focus on the big ticket items.
Understanding how your customer is using your products or services is essential when it comes to revenue maximization. Regalix teams can help you understand customer needs, predict & resolve issues before they happen, as well as link strategically with other business units to plan a specific success strategy for all your key accounts.