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Regalix works with high-growth and F500 companies to manage their entire customer lifecycle management. From owning all aspects of sales operations, to providing delightful customer experiences to developing strategies to drive digital transformation, we have a proven framework that combines highly skilled people with advanced technology and an efficient process that delivers winning outcomes across the entire CX journey.
Our proven sales operations framework can augment your existing sales program or be a stand-alone solution. Our methodology combines people + process + technology that includes persona mapping, predictive analytics, call and demo scripts, lead generation, lead scoring and higher revenue per rep.
At the core of our CX framework is innovation, agility and technology that results in a superior customer experience for your customers with a focus on product onboarding + adoption, conflict resolution, intelligent routing, surveys, technical support and emergency response resulting in high CSAT scores, upsells, renewals and cross-sells.
We work with our clients to implement and accelerate large scale digital transformation programs resulting in increased productivity and higher customer satisfaction. Our proven framework of transformation strategies incorporates methodologies and optimization rooted in people, process, research, knowledge, analytics and technology.