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Regalix Operations

Outsource your CX and Sales Programs

Customer lifecycle management for sales, customer support and customer success

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What we do

Regalix works with high-growth and F500 companies to manage their entire customer lifecycle management. From owning all aspects of sales operations, to providing delightful customer experiences to developing strategies to drive digital transformation, we have a proven framework that combines highly skilled people with advanced technology and an efficient process that delivers winning outcomes across the entire CX journey.

Sales Operation

Sales Operation

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Customer Experience

Customer Experience

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Digital Transformation

Digital Transformation

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Enagement

Sales Operations

Our proven sales operations framework can augment your existing sales program or be a stand-alone solution. Our methodology combines people + process + technology that includes persona mapping, predictive analytics, call and demo scripts, lead generation, lead scoring and higher revenue per rep.

Inside Sales
Inside Sales
Sales Playbooks
Sales Playbooks
Onboarding
Onboarding
Account Management
Account Management
Customer Success
Customer Success
Renewals
Renewals

Customer Experience

At the core of our CX framework is innovation, agility and technology that results in a superior customer experience for your customers with a focus on product onboarding + adoption, conflict resolution, intelligent routing, surveys, technical support and emergency response resulting in high CSAT scores, upsells, renewals and cross-sells.

Omnichannel Platform
Omnichannel Platform
Technical Support
Technical Support
Implementation Support
Implementation Support
Transcription Services
Transcription Services
Customer Care
Customer Care
Social Media
Social Media

Digital Transformation

We work with our clients to implement and accelerate large scale digital transformation programs resulting in increased productivity and higher customer satisfaction. Our proven framework of transformation strategies incorporates methodologies and optimization rooted in people, process, research, knowledge, analytics and technology.

Intelligent Automation
Intelligent Automation
Digital Marketing
Digital Marketing
Digital Platforms
Digital Platforms
CX Consulting
CX Consulting
Content Studio
Content Studio
Analytics
Analytics

Case study

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CXO Guide

The CxO Guide: Onboarding - The Why and How of Effective Onboarding

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