Regalix Story

Regalix is an award-winning global revenue operations company partnering with marketing, customer success and sales leaders to help them drive growth, and deliver meaningful customer delight at scale.

With 2200+ employees spread across  Europe, USA and Asia, Regalix was founded in 2005 with headquarters in Silicon Valley. Over the years, we’ve helped over 150+ iconic Fortune 500 brands including Google, Meta, Amazon, Apple, Cisco, etc. unlock opportunities and business possibilities at scale.

The leaders of industry/Fortune 500 companies place their faith in us

People

Our people are talented, empathetic, and passionate about work. With a diverse culture of people across age groups and backgrounds, we offer a balanced mix of industry experience and veteran know-how alongside fresh, innovative ideas, and radical approaches to the modern business paradigm.

Processes

Regalix’s platform technologies have been delivering agility, performance, and scale for over 17 years. Our processes have been continuously executed, analyzed, and optimized to offer integrated workflows that are efficient, effective, and robust. The ultimate goal of every process is to transform data into actionable information.

Platforms

Regalix’s dynamic tech stack is built on a combination of intelligent proprietary technologies and partnerships with some of the leading tech providers in the industry. From AI-powered sales training and coaching tools to CRM integrations and contact center applications, you need it, we have it.

Knowledge

Solutions at Regalix are powered by the deep domain expertise and experience of the experts that work with us. The knowledge-engineering method followed here works towards systematically using knowledge in new ways and for competitive advantages. Our proficiency at what we do ensures that our at-scale solutions include global best practices.

Our pillars of success

Our four pillars of success work together to make us a consistent, high-performing catalyst for your business success.

Awards + Recognition

Certifications

Regalix has to its credit coveted global certifications that are a hallmark of the safe and strict protocol that we follow while handling your valuable data. We pride ourselves upon our uncompromising regard for adhering to ethical practices while solving major business challenges for you.

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Our Strategic and global partnerships

As a testament of our team’s undying commitment to deliver exceptional support and services, Regalix is named as LinkedIn’s and Google’s trusted third-party partner.

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Our Leadership

Gunjan Sinha

Gunjan Sinha

Chairman​

Gunjan Sinha, as Chairman, provides strategic direction and vision to Regalix. Over his career, Gunjan has spent over 20 years in various entrepreneurial, board and executive positions, building innovative businesses. As an internet pioneer, he was the co-founder and President of WhoWhere? Inc., a leading internet directory services company acquired by Lycos in 1998 as well as eGain, an online customer service company which he built and steered from inception to post NASDAQ IPO.

Gunjan serves on the boards of several Silicon Valley companies and in 2010, he has been appointed on the Board of US-India Science and Technology Research Endowment, by the Office of Science and Technology Policy at the White House. He obtained his BS and MS degrees in computer science from the Indian Institute of Technology, New Delhi, and UC Santa Cruz, respectively.

Gunjan also holds an MS in Industrial Engineering and Engineering Management from Stanford University and was featured as one of the 50 most successful immigrant entrepreneurs in the US by Silicon India.

Vikas Sharan

Vikas Sharan

CEO & President​​​

Vikas Sharan as CEO & President, provides leadership and strategy to the company and actively works with Regalix’s customers-Fortune 500 as well as venture-backed companies-to define growth strategies.

Vikas is a serial entrepreneur and has spent 15+ years in Digital Marketing and Human Factors. Before starting Regalix, he founded Lozoic, which sold telecommunication products and services to Tier 1 telecom carriers in US and Europe.

Prior to Lozoic, Vikas was a key member of the team that created the first online bank, WingspanBank (acquired by Bank One, now Chase). Vikas has also led the Emerging Technologies practice at Enherent (NASDAQ: ENHT) where he was responsible for creating Internet and Wireless strategies for companies such as Philip Morris, JP Morgan, and Prudential.

Vikas is an author and frequent presenter at conferences and has a Masters Degree in Industrial Design from IIT Mumbai.

Tabish Khan

Tabish Khan

SVP Strategy​

Tabish is currently the SVP Strategy at Regalix. He brings customer focused leadership and deep operational expertise to Regalix. He is responsible for defining and driving key customer-centric strategies. Prior to his current role, Tabish has held various positions in digital marketing and sales operations across multiple industry verticals for over 15 years.

Ravish Kamath

Ravish Kamath

SVP Products​

Ravish Kamath has over a decade of experience in bringing products and ideas to life. At Regalix, Ravish is responsible for driving the overall product strategy and its execution. He is passionate about prototyping, evangelizing new technologies, building and mentoring teams and of course launching new products.

Prior to joining us, Ravish was an engineer at July Systems India Pvt. Ltd., and before that, was involved in product development at eVector and Trigyn Technologies. He holds a Bachelor of Electronics and Communication Engineering Degree from Siddaganga Institute of Technology.

Prabal Plaha

Prabal Plaha

SVP Finance​

As SVP Finance, Prabal Plaha manages the finance and accounting operations at Regalix, Inc. and oversees the HR and admin functions. An experienced and accomplished finance professional, Prabal brings years of strong technical skills in financial accounting, analysis and reporting, with special emphasis on budgeting, cost reduction and cost control.

Prabal is a Chartered Accountant from India and a Certified Public Accountant from the United States. His experience spans across multiple industries and geographies, having started his career in public accounting and then worked in manufacturing, retail and service industries in India, the Middle East and the United States. When he’s not crunching numbers, he loves to dabble in photography or spend time playing with his dogs.SVP Finance

Dhruvam Misra

Dhruvam Misra

SVP, Operations​

Dhruvam comes with 20+ years of diverse experience across operations, quality, training and WFM. Process orientation, simplification and streamlining are deeply embedded in his approach to managing large-scale operations.

Prior to joining Regalix, he worked with some large organizations like GE, Dell, Mphasis, Convergys and HCL. In his previous assignments, he has successfully led large-scale operations spread across continents. He has a fairly diverse portfolio, including technical support, order management, IT HAM/SAM procurement, B2B/B2C sales and customer service.

Miroslaw Kalinski

Miroslaw Kalinski

VP EU Operations​

As Head of Operations for Regalix Poland, Miroslaw Kalinski will lead Regalix’s organisation in Europe and contributing to Regalix’s global execution abilities from Europe, Poland being the first delivery center in this geography.

He has experience in managing service delivery across borders on the European and international markets, both in off-shore and near-shore model. He is lecturing and consulting on IT security governance and EU security compliance regulations.

Miroslaw is an experienced manager in high tech industry, with over 25 years of experience in creation, development and management of successful teams, which contributed to the customer successes in the areas of IT and high tech services. He has broad experience in various engagements, starting from high tech start-ups, through building and reorganisation of delivery teams, and coordination and management of independent analyst’s at Poland’s leading think tank High Tech Unit.


Our Experts

Chandra Shekar

Chandra Shekar

Operations​

Chandra Shekar is responsible for setting up and scaling our Program Management Office (PMO). He works to strengthen and nurture relationships with our biggest clients, like Google. Chandra has over 11 years of experience leading operations and managing projects and programs in predictive business analytics, customer service, sales and technical support.

At [24]7.ai, his last employer, he managed large teams and played a key role in customer success for clients in Retail, Technology, Communications, Travel & Hospitality domains and helped them achieve significant outcomes in terms of digital transformation, customer experience, incremental sales and cost savings.

Darshan JK

Darshan JK

Marketing & Solutions​

With 15+ years of experience in marketing and strategy, Darshan manages the company’s marketing activities and actively works with the leadership to define Regalix’s growth strategies. Having worked with global brands such as Dell, Aditi Technologies & MAA Communications, and as a growth consultant for homegrown startups, and with two startups in the digital marketing and advertising space, he is constantly talking about new ideas and the “changing consumer behavior.” An informal student of social anthropology and cultures, he understands the drive for fulfillment and the need to craft and deliver marketing messages that resonate with consumers.

Manoj Kumar

Manoj Kumar

Strategic Accounts​

Manoj has been with us for over 10 years. He’s responsible for overall digital marketing strategy, and has a knack for business development. He’s particularly adept at search engine marketing, search engine optimization, business development, social media optimization and Google Analytics.

Manoj graduated from CMR Institute of Management Studies with an M.B.A. in Marketing and Human Resources.

Priyokumar Singh Naorem

Priyokumar Singh Naorem

Creative​

Priyo is known to think thrice before putting pen to paper. As the Associate Director – Creative, he works with key stakeholders from sales and marketing to create art that converts. That has been his mantra for the last 18+ years. He has been instrumental in designing winning creatives and UI/UX for most of our clients, including but not limited to: Google, VMware, Wipro, Infosys, L&T, SAP, Mindtree, Mphasis, MetricStream, The Boston Globe, Valassis.

He is a MCA in Architecture Design. He also has a certificate in Visual Communication Design from IDC IIT Bombay. He’s ambitious and passionate about everything related to creative thinking–especially visual identity, typography, digital solutions, and branding.

Renata Tul

Renata Tul

Employee Success​

I’m a graduate of the Warsaw Technology University and postgraduate Management and Marketing University. Manager with over 20 years of experience in sales and delivery new IT technology in dynamic, international organizations such as HP, Microsoft, Cisco or IBM. I am working with Regalix in Poland since the beginning. For almost 4 years I’m responsible for the HR & Operation processes here.

Sandeep Vijayakumar

Sandeep Vijayakumar

Solutions & Operations​

Sandeep Vijayakumar currently serves in the capacity of the Director of Solutioning and Sales Strategy. He brings to the table over 15 years of experience in agency operations, program management, revenue operations, account management, business development, and event management roles.

A keen sports enthusiast with a Master’s Degree in Sports Business Management, you’ll find him frequently discussing Tennis and Squash when he’s not playing it.

A strong advocate of work-life balance, he finds pleasure in nature walks, music, movies, and books to help him gear up for the next challenging undertaking.

Rosemarie Esteves

Rosemarie Esteves

Operations​

My background includes serving over 15 years of experience and expertise in the BPO Industry where my responsibilities included strategic planning. strong customer service and sales focus, problem resolution, leadership, and development. My last BPO stint was with Sitel Philippines. I’ve been with the organization for 7 years as a Team Manager handling Telco accounts, ensuring that the team members acquire the appropriate support and training to apply the best skills and knowledge on the job.

I also have a background with the Forex Industry where I worked as a Relationship Manager, building and maintaining relationships with clients and key personnel within customer companies. Phone in prospective clients to introduce the company’s promotional offers. Follow-through on documents needed to have their account approved and Acquire new clients by promoting the company’s core values.

Currently, I am the Team Lead for SSENSE Bilingual Team. Part of my responsibility is to manage the integration of the account’s Operations, KPI’s, Quality directives, policies, and procedures and provide the best service to clients to maximize company revenues and profits.

Shanta Sarkar

Shanta Sarkar

Employee Success​

Having spent 15 years covering practically every aspect of Human Resource Management, Shanta is a veteran in the field. As a member of the Regalix team since 2011, she was responsible for laying out HR processes from scratch. Since then, she’s watched the company progress from to where it stands today, and in that time, has taken on various roles that have called upon her expertise in HR operations, strategy, and talent management and recruitment.

Prior to joining Regalix, Shanta had a stint as Staffing Manager at Intermountain Staffing. She holds a Post Graduate Diploma in Business Management (Human Resource and Marketing) from Indian Institute of Rural Management.

Soma Bhattacharjee

Soma Bhattacharjee

Creative​

With 13 years of experience in communication and advertising, Soma manages Regalix’s creative services and actively works with the leadership to define communication strategies for the company and brands. With a pedigree of agencies like MRM//McCann, Havas, and RK Swamy-BBDO, she has worked on global brands such as Intel, GE Healthcare, IBM, and homegrown startups and SMBs.

She is looking at formulating ‘Content as a Service’ as she believes content can solve business problems. Her interest lies in consumer psychology which helps in crafting and delivering communication that resonates with consumers.

Srinivasan S

Srinivasan S

Operations​

Srinivasan is a Marketing and Sales professional with 15+ years of experience in strategic planning, solution design, operations, people management and service delivery.

Has extensive experience in setting up and managing large-scale B2B and B2C global delivery teams. At Regalix, he manages Revenue Acceleration Programs (Customer Acquisition; On-boarding & Account Management Programs: Upsell & Cross Sell, Customer Support) for a few Global Technology Leaders.

Suresh Kumar

Suresh Kumar

Products​

Suresh has been a part of Regalix for over a decade. A Technical Program Manager with significant experience in the high-tech industry, he specializes in product management, business analysis, usability analysis, UX design and quality assurance management. Prior to making Regalix home, Suresh held positions at Softsmith Infotech and Tera Software Ltd.

He completed his MBA, Business Administration and Management, General, from Bharathidasan University, Tamil Nadu.

Waryam Singh

Waryam Singh

Operations​

Waryam comes with 20 years of customer service and contact center operations experience in various capacities with Reliance Communications, Tata Teleservices, HCL Technologies, and Daksh eServices Pvt Ltd.

He has led multiple projects and teams across the globe for a plethora of multinational clients. His domain expertise expands across customer service, technical support, IT asset procurement, access management, consultative sales, and process improvement with telecom and technology clients. At Regalix, he leads operations for key strategic accounts.

Viral Kotak

Viral Kotak

Customer Success​

Viral comes with over 14 years of Sales and Operations experience. He has worked with Dell and IBM, during his stint at Dell which spanned over 9 years he was involved in direct sales of PCs and accessories globally. He played a key role in Managing and Transitioning new projects alongside managing various Corporate Level Social Media accounts resolving customer queries for Dell Canada and EMEA.

His journey with Regalix started in July 2014 where he has seen the site grow from 27 to 500+ now. With strong focus on process and people management skills he currently heads the Hyderabad site as an Associate Director – Operations.

A graduate from ICFAI University with a degree in Bachelors of Information Technology and equipped with a Executive Program Certification from IIM Calcutta, which helped him overcome various business challenges with ease. He has a keen interest in gadgets and automobiles and does shake a leg to his favorite beats.

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